Contact Us

Contact Us

We’re here whenever you need to reach us. Contact us to make your reservation by phone, comment on your recent stay or receive answers to your questions about Best Western.

Best Western Australasia Head Office
Street Address: Level 11, 213-219 Miller St, North Sydney, NSW 2060 Australia
Postal Address: PO Box 1987, North Sydney, NSW 2059 Australia
Phone: +61 2 8913 3300
Fax: +61 2 9955 9555

Customer Service Requests and Feedback:
Hotel Information & Reservations:
Hotel Development and Membership Enquiries:
Media Enquiries:
Corporate Sales Enquiries:
General Enquiries:
Employment Enquiries: Please contact individual hotel for positions available. Search hotels here.

Best Western Rewards Customer Service Centre
Seven days: 11pm – 4pm (AEST) for all cardholder enquiries including application enquiries, point balances, redemptions, statements, lost cards and change of details.
Postal Address: PO Box 1987, North Sydney, NSW 2059 Australia
Phone: 1800 222 422 (within Australia)
0800 700 499 (from NZ)
+1 623 780 6300 (from Fiji)

Best Western Reservations
Hotels in Australia: 131 779 (within Australia)
Hotels in New Zealand: 0800 237 893 (within NZ)
Hotels in Fiji: +1 623 780 6300 (within Fiji)
Hotels Worldwide: Worldwide phone reservations >

Contact your local Sales Manager
Best Western Australasia has a team dedicated to working with travel professionals and our corporate clients, to ensure you make the most of your Best Western account.
Phone: +61 2 8913 3300

We Value Your Opinion
We would sincerely appreciate you taking a few minutes to share your comments about your experience with us. Please take our short survey and receive 250 Best Western Rewards points.

Meeting and Conference Enquiries
Do you have a meeting or conference enquiry? Complete our online conference enquiry form and a member of our team will get back to you shortly.

Brand Membership and Hotel Development Enquiries
Find out more about becoming a Best Western member hotel on our hotel membership site.